'Nigerians Are At Their Mercy on The Streets'

Prof. Iribhogbe
56 years after independence, Nigeria still lack a National Emergency Medical Service (EMS) to  deal with medical emergencies. In this interview,with EDDY UWOGHIREN,  Prof Pius Iribhogbe, professor of Traumatology and Head of Department, Accident and Emergency , University of Benin Teaching Hospital (UBTH) speak on the need to develop an EMS .

Statistics has it that the chances of survival when emergency medical conditions sets in here in Nigeria is 10.4  to 100,000 death as against 24.1 to 100,000 deaths in Europe. Worst, most of these deaths could have been avoided if help had gotten to the victims early enough through the EMS. What’s the scope of EMS?
Emergency Medical Services (EMS) is a highly sophisticated level of care that entails pre hospital and in hospital care give to victims of medical emergencies.
Whenever trauma sets in, these victims are expected to receive some level of care before they are taken to the hospital. This increases their chances of survival.
Simply put, EMS encompasses the 3R. It means getting the right patient to the right place in the right time.
It needs a team including paramedics, emergency nurses, emergency physicians (unfortunately, they are not in Nigeria currently), trauma surgeons, FRSC, Fire service, police, NEMA and NAMA.




EMS as obtainable in foreign countries operates like this; whenever an emergency medical condition sets in, people at the scene know a specific number to call that puts them across to the EMS control center. On receiving the call, the control centre immediately checks the screen and looks for the ambulance closest to the site of emergency and informs the paramedics to move to the place and begin rescue mission. The paramedics move the patients into the well equipped ambulance and begin the process of transporting the victims to the hospital. On their way, they put a phone call through to the Emergency room (ER) of the hospital they are taking the patient to. The doctors in the ER begin to set up the equipment needed to care for the patient because they already have an idea of the kind of patient the paramedic are brining. Upon arrival at the hospital, the doctors take over the care of the patient. This whole set up is to give the patient a greater chance of survival because the chances of a patient surviving an emergency lies in the time interval between occurrence of emergency and the time help arrived.
However in Nigeria, we do not have an EMS, such that when emergency medical conditions set in, people go and look for vehicle to transport the person to the hospital. Some of them go to several hospitals before they get to a facility that has equipment to cater for their condition. The system in Nigeria is time wasting and at such the chances of persons surviving during emergency conditions is very slim.

            
There is the general notion that Nigerian Health workers do not respond to emergencies early enough when people arrive at the ER. How true is this? Also, what is the standard procedure for attending to patients in the ER?
The notion is not true. Nigerians must understand that in the ER, we attend to patients based on the severity of the case and not on the first come first serve basis because we are talking of life here.
First, we have to define what an emergency is. In Trauma, an emergency condition is a condition that is a threat to life. Worldwide, in every ER, there is a team we call the triage team. They are the once that first see the patient and classify the condition based on the severity of it. Such that we have the immediately group comprising those who will die in few minutes time if care does not get to them. An example is a patient that is choking. There is the urgent but not immediate group; an example is someone who is bleeding. Finally we have the delayed group. This group entails patients who can talk and will last long even if help doesn’t come as soon as possible. Example is someone with fracture.
Upon arrival, the triage team identifies the patient and care begins.
For example, a woman might notice a breast lump in her breast and start running down to the ER, if in 2 minutes time another patient is brought in with heart failure, the doctors will abandon her and start attending to the patient with heart failure because she is in the immediate group and life matter here.
Last year at the Accident and Emergency room (A/E), a patient was brought in choking. There was a large piece of meat hanging in her throat which was compressing the trachea (wind pipe) leading to difficulty in breathing. At the same time, an accident victim was brought in who had fracture of the femur and was bleeding. We left the accident victim and began attending to the one that was choking. The relatives of the accident victims were busy shouting and causing trouble that they arrived almost the same time and we were showing favoritism that our medical team does not know how to attend to emergency conditions.
That boils down to the ignorance among Nigerians. They need to understand the working of the A/E. There is no A/E where doctors attend to patients on first come first serve basis. Such doesn’t exist in the world.
The fact that Nigeria does not have a functional EM is complicating our troubles in the A/E. If there were a functional EMS, the paramedics could have called informing the ER that a patient with fracture and hemorrhage was coming. We would have known how to strategize to accept both emergencies at the same time.
However I can’t speak of other hospitals but I am the head of Accident and Emergency department here in UBTH and daily I monitor what goes on here. Here, those in the immediate group do not need to take card and fulfill other hospital protocols before we begin treatment. Immediately they arrive and our triage team identifies them, the trauma team start attending to them while a member of staff guide the relatives on how to go about the registration. For those in the delayed group, we tell them to go and take card and begin attending to them when we see that there is no other immediate group of emergency to attend to. In the ER, every minute matters. It could determine if a person will stay alive or not.
If only Nigerians understand the workings of the A/E, they will stop the rumor that health workers are not fast in responding during times of emergency.


Basically, what’s the effect of not having a National EMS on Nigerians and Nigeria as an Economy?
The effect is that we keep losing precious lives at golden hours. Our human resource is depleting. Persons with potentials needed to develop the nation are dying when they develop medical emergencies because help came late.
Developing Nations in Africa with the exception of South Africa do not know what EMS is all about and that include the giant of Africa-Nigeria. Over the past 10 years, I have been at the fore front of advocating for an EMS and have held series of interviews on televisions. I have spoken to senators about it and they laugh when I am done. They don’t seem to get it but when they move around in convoy, you see them moving with ambulances incase of any emergency. No one cares if the ordinary man in the street needs an ambulance and medical care in case of emergency.
Currently, the whole concept of EMS is misunderstood, Nigerians Ignorant about it and no structure in place to run it which has lead to increase in mortality and morbidity rate among Nigerians because people keep dying pre hospital and few hours upon arrival in the ER.  The goal of EMS is to take the hospital through Paramedics to the patient.
If a person collapses now in Nigeria, the person is on his own. People around do not even know how to resuscitate the person. All they know is that they have to get a car and start transporting the person to the ER. What if such person dies on the way? What if there is no vehicle at the spot?  Why not have a system of care such that the person is receiving care on the way to the hospital as obtainable in foreign countries. We are busy talking about taking the person to the hospital, we have forgotten that a person that develops an emergency condition needs some level of care on his way to the hospital in a well equipped ambulance. In advanced nations, the care of the person including those that sustained accident on the road begins from when the emergency sets in. this emergency could be epilepsy, choking, epistaxis (severe bleeding from the nose), asthma etc.
Nigeria should have a structure in place to care for people in times of emergency because the chances of survival have to do with the time between when the emergency sets in and arrival of help.
Ems is a chain of health care and many persons come into the picture. If a man develops heart attack, his wife should have some knowledge of Basic life support (BLS) and Advanced Trauma Life Support (ATLS) protocols which entails some level of knowledge on what t do before arrival of paramedics and transportation to the hospital. If there is an earthquake in Benin now, peoples around do not even know what to do to rescue these persons and increase their chances of survival because they lack BLS and ATLS skills which every human being on earth is expected to have. Having BLS and ATLS does not have to do with being a heath worker or not.
Take the case of Israel, in the late 90s when the Palastians were attacking them, they began teaching every Israeli BLS such that by 15 years they had knowledge of BLS and by 18yars they went to serve in the military voluntarily and were taught ATLS. This helped the country in times of trouble and bomb blast. Every citizen knew what t do before the arrival of the Paramedics.
This is something the government has to do with the National Youth Service Corp (NYSC). They should work on the scheme and include space for a mandatory teaching of BLS and ATLS protocols to the Corp members. NYSC should be beyond the Cdc, Pop and parade they o. with the emergency of insurgencies, every Nigerians should be taught BLS and ATLS. It is vital and will help reduce mortality during bomb blast.

Over the years, FRSC and Red Cross have been  rendering EMS to victims of road traffic accident (RTA) and Bomb blast. Some states like Lagos state and Ondo state have keyed into the scheme as well as Flying Doctors instituted by Dr Ola Orekunmi to provide air ambulance to victims during emergency conditions. Are you saying this is not enough?

Their services are not enough at. How many parsons are aware and can pay for the services of Flying doctors. What I am saying is that the government should constitute a national EMS not what the states are doing. We must first commend the states for what they are doing but more need to key into it. We should have a national structure for it from the national level.
Like I said initially, EMS does not only respond to victims of RTA but any medical emergency.
The FRSC has a duty of accident prevention not rendering EMS to Nigerians. Their job description is to ensure that Nigerian behave well on the road. It is a good idea but the bad part is that the medical representatives in FRSC are almost zero.  Where are the paramedics, Emergency nurses, physicians, trauma surgeons and other emergency workers in the FRSC? Do they go to scene for rescue mission? Have you watched how they carry accident victims? You will marvel. For example a person that developed a spinal cord injure must never be made to seat in a car. Such persons must be made to lie on a flat surface. There are ways we carry people with multiple traumatic injury and there are some medical interventions we do for them on the scene and the FRSC officials do not know about this. Outside the country, there are people specially trained to handle emergencies and they are the paramedics. I have friends that are medical doctors in the FRSC and their duty is to sit in the office. They do not go to scene for rescues mission. It is the nonmedical workers that go here. You cannot attend to an accident victim with just 2-3 days training on rescue missions. People attend schools to learn these things. Paramedics undergo three years of intensive training on this. Their duty is to take the hospital to the patient. But the situation in
Since 2008, UBTH has been training Paramedic s and us the only hospital that odes that in Nigeria currently. We approached the FRSC years back and told them to employ our graduates to add the medical touch to their rescue mission and as we speak I am not aware if they have accepted that bargain.  But we will keep putting pressure on them because we know that this is something that will benefit all Nigerians.
What we have resolved is that we send down our paramedics to do attachment with them during ember period and help in rescuing accident victims. FRSC do not pay our paramedics transportation. This they are doing because of the love of for Nigerians.
As a medical doctor that specialized in trauma surgery, I cannot leave the hospital to accident scene, so we send down the paramedics who represent us there. They are under instructions to help revive and keep the patients alive until they get to the hospital for the trauma surgeons to take over management f the patient.
You know o the immigration job saga? If we had emergency paramedics on scene, the casualty level would have reduced. Years back Rehand Bonkie held a crusade in Benin and there were 16 deaths. If people are having a gathering that will involve crowd like church crusade, political rally, aside having an ambulance, they should have paramedics on the spot as it is the tradition oversees. Even companies like shell, NNPC and multinational company should employ paramedics to help handle their casualties before they bring their workers to the hospital for continued management. It’s rather sad that Nigerians do not get the entire concept.

As for the Red Cross, we must first acknowledge the fact that it is an international movement of volunteers.  We can’t say Red Cross should take care of our EMS, it is not done anywhere in the world. If there is a war in Benin now, they could come and assist me here in UBTH and they are under instructions. Assuming someone collapse along the Ugbowo Lagos road, will the Red Cross go there to rescue? By the way, how will you even know those that are Red Cross members, do they have a dedicated line that we can call for emergency conditions. Their duty is to volunteer during times of natural disasters. Never forget that the Red Cross member could be anybody- a banker, engineer, lawyer and other volunteers. They are not trained to handle emergency that’s why they work under instructions. Paramedics are trained for that duty and should be given their place of pride in emergency response.
Red Cross and FRSC cannot substitute for our EMS.

If the government decides to run an EMS today, what are the modalities to be put in place?
We must establish the fact that EMS is expensive and needs a whole lot of logistics but the good news is that Nigeria I rich enough to run it. a government only interested in looting fun cannot run it because you will have to pay workers and equip the ambulances. You can’t send the paramedics to the street with empty ambulances to go and rescue people.
There will have to be a control centre from where paramedics are dispatched to respond to distress call. We will need a central control centre, semi control centre, communication gadget, well equipped ambulances, emergency workers comprising more of paramedics’ and advocacy. The control centre must have gadget that can receive and send call beyond GSM and radio.
Every Nigerian should be informed of the number to call whenever there is an emergency condition.
Whenever a medical emergency occur, people there will have to call the control centre who receives the call and inquire of the location. Upon receiving the call, the person at the control centre reassures them that the paramedics will be with them shortly.  All the ambulance in the states is supposed to be visible on a computer screen. He immediately checks the screen and searches for the one closest to the scene of emergency and informs the paramedics manning the ambulance. All theses happen within 4 minutes in the USA. It means we will have lot of ambulances manned by paramedics spread across strategic locations in Nigeria and a functional GPS system.

Who pay for these services?

Payment depends on the country. The National Health Insurance Scheme (NHIS) can be a part of it. If a person has a medical insurance, his company can pay for it.  Assuming the Edo state Government wants to run an EMS, he can mandate all UBTH staff to insure themselves with a certain amount of money such that their pre hospital care in times of emergency is well catered for. 
Sadly, many Nigerians do not have a health insurance. Those not having health insurance can be asked to pay in cash but the risk is that we will have to rescue them first before talking about payment and might be running at a loss.
The government should start running it first as a social service and then start charging people to pay either via insurance or cash. We must have to rescue everyone first because the financial part can be settled at any time. Government can even make the calculations such that the rich end up paying for the poor.
Our message to the government is that they should develop a national structure first. EMS can even be run by the police, fire services and private individual. Here at UBTH, we have started a flagship programme but it is still on a low key and we are making it private. Few persons know the phone number to call but we are facing the challenge of funding. Our politicians can key into it. What we see here is that when elections are coming, they will run down to UBTH and donate few bed sheets to the hospital and be projecting it on television that they are helping the poor. I laugh when I see them do this. Health care should be more than those bed sheets and toiletries they come here to donate. They should invest heavily in it. It shouldn’t be because of elections to earn cheap popularity that they remember the hospital exists. That’s what most of them do. EMS is something that will benefit everyone.


Considering the disharmony in the health sector coupled with persistent strike, don’t you think it will affect the smooth running of EMS?
The incessant strike has nothing to do with the running if EMS. Infact, it won’t affect it at all. Rather, it will help in redirecting patients.
There was a time we had a strike here in UBTH and they brought in a man that was seriously sick. When the relatives saw the emergency room empty and were told that UBTH is on strike, they had to take the man away but unfortunatly, the man died before getting to UBTH gate and they returned immediately to deposit the body in the mortuary. Whenever there is strike, the paramedics who man the ambulance know the hospitals that are on strike and will not take patients there. EMS will help in redirecting patients to hospitals not on strike. The Paramedics could even take the patient to the private hospital of the physicians that are on strike.

It’s however pathetic the way strike has become recurrent in the health sector. Major art of the problem lies in the government. They fail to keep to their promises and some persons are trying to change the way things are supposed to be done.
Have we not wondered why the doctors in Ghana, South Africa and Egypt do not go on strike just the way our health workers do here? Over there everyone knows their job description and has a stipulated amount of money they earn. Nigerian health workers might not earn exactly but the international ratio must be maintained. The scenario in the heath sector can be likened to a boss and his assistant. The boss earns #100,000 as monthly allowance and his assistant goes to negotiate with the government who increase that of the assistant from #50, 000 to #150,000 more  that of the boss. As the boss, you can get angry and go on strike. The pathetic part is that government doesn’t respond to these issues until workers have downed tools.
 Everyone should know their job description and work in the tenet of it. There is nothing called Nigeria Medicine. Medicine is universal, we shouldn’t try to invent one here.
I believe in team work. As a trauma surgeon, I respect my nurses and they respect me too. Same applies to the other hospital staff. I can’t do their work and they can’t do mine. Everyone should do what they are supposed to do. Know your role in the health sector. Failure to recognize your role means the person is a stupid person.  I come daily to the hospital, do the work that is expected of me and my nurses do theirs too. Everyone of us is happy here in the A/E.
As a Professor of Traumatology, there is a Chief Medical Director (CMD) governing this hospital. I leave him to do his work while I do mine so peace will reign. I can’t be CMD. There is supposed to be only one at a time. Anyone that wants to head this place should get the necessary qualification that the law requires not trying to follow short cut and change the way things are supposed to be done.
In a ship or plane, there is only one pilot but there are other workers like the air hostess, auto engineers etc. All of them have a role to play to avoid the flight from crashing. They know that the pilot is the head of the team. They respect him and he respects them too. They give the pilot the opportunity to perform his duty and everything goes well.
Same applies to the university. We have a single vice chancellor. Everyone can’t lead at the same time.
The government allowed the health sector to be bastardized by some people that have selfish interest and do not mean well for Nigerians. These persons have to be kicked out if not, the government will keep batting strike.
On a final note, everyone is a stakeholder in having a functional EMS. We should always look beyond our pockets and work for the common good of all.

Not until government set up a national EMS, Nigerians will keep dying during emergency conditions before help reach them.
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About Unknown

Eddy Uwoghiren is a Medical Student at the University of Benin, Benin city, Nigeria. He is a contributor to several prints and web media. He freelances with nine newspapers in Nigeria. Eddy is very passionate about medical journalism. He wants to find out why some communities are more healthy than others, develop skills needed to cover health and medicine anywhere in the world, for any audience , in any medium.
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